Cancellation Request

We hate to see you go, but we understand life has unexpected twists and turns. 

Complete the form below to process cancellation.  You will receive SMS and email confirmation that the request has been logged.  We will respond within 24 hours confirming cancellation.  

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Calculation Example: Boxfit 2

Monthly RATE

R1100 + R300 joining fee, no free joining period

6 Month RATE

R749pm

12 Month RATE

R495pm

24 month RATE

R295pm

Cancellation month 1-5 (Month to Month rate)

Should you have joined on a longer period and want to cancel within the first 6 months you would have needed to pay the same amount as any other member on the month to month rate.  

Calculation Example @ 3 months 

Monhtly

R3600

6 Month

R2247

12 Month 

R1485

24month 

R885

The amount due would be R3600 less the payments that you have made on the pricing option you chose. This will equate to the same amount as any other member who joined on a month to month package.  PLEASE note there is no FREE joining period on month to month packages.

Cancellation month 6-11 (6 Month rate)

Should you have joined on a longer period and want to cancel between month 6 and you would have needed to pay the same amount as any other member who joined on a 6 month package. 

Calcualtion Example @ 7 months 

Monthly

N/A

6 Month

R5234

12 Month

R3465

24 Month

R2065

The amount due would be R5234 less the payments that you have made on the pricing option you chose. This will equate to the same total as any other member who joined on a 12 month package.

Cancellation month 12-19 (12 Month rate)

Calculation Example @ 14 months 

Monthly

N/A

6 Month

N/A

12 Month

R6930

24 Month

R4130

Cancellation month 20-24 (12 Month rate)

Calculated as per the above but we provide a loyalty discount 

  1. The above would be applicable on every package as per the package pricing 
  2. The reduced rate received was only given due to the package selected at time of joining and is subject to completion of the required period
  3. The above is not a cancellation penalty, its reverting the to the same rate any other  member who joined for the shorter period would have paid 
  4. Section 14,3 of the CPA makes provision repayment of discounts received that are no longer due because of early cancellation.
  5. Any FREE items received and or FREE month that are no longer applicable would be added to the fee adjustment

Calculation is done at months completed x applicable rate less payments made