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Cancellation can be done at any stage but is subject to the following:
- Your account needs to be up to date, any arrears will be included in the amount quoted.
Your payment cycle for your discounted rate needs to have been completed. If you joined on our 6, 12 or 24 month rate and have not completed the required payments you would not qualify for the reduced rate. We will recalculate your rate based on your actual paid period completed.
- This is not a cancellation penalty, its a reversal of discount which you received but do not qualify for.
- Cancellations within the first 3 months will be liable for an additional penalty as per the CPA and is calculated at 1 month penalty per every 6 months contract period.
- Any promotional items including free training received as giveaway on your contract will be charged.
- 30 day cancellation notice. This can be in your final month of the initial period or any month following this. Kindly note cancellations for the current month ends on the 7th with new cancellation received after this being liable for the next debit.